r55t's Privacy Policy
Learn clearly and in detail how your personal information is collected, stored, and protected.
r55t places the highest importance on the privacy of players in Bangladesh. This privacy policy explains what information we collect when you use the r55t platform, why we collect it, how we use it, and how we keep it secure. By creating an account or using services on this platform, you are considered to have agreed to the terms of this policy.
This policy may be updated from time to time. For any changes, we will publish updated information on this page. Visit regularly to keep yourself informed about the latest policy.
1. Information We Collect
1 Information You Provide Directly
When you create an account on r55t, log in, or contact our support team, we collect the information you voluntarily provide. This includes:
- Full name and date of birth (for age verification — minimum age is 21)
- Email address and mobile number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
- National ID card or other document information for identity verification
- History of communications with our support team
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Page visit history and duration
- Login time and session information
- Gaming activity and betting history
- Deposit and withdrawal transaction history
1.3 Cookies and Similar Technologies
r55t uses cookies and similar tracking technologies to improve your experience. These help remember user preferences, manage sessions, and monitor platform performance. You have the option to control cookies through your browser settings, though disabling certain cookies may limit some platform functionality.
2. How We Use Your Information
2 Purpose of Using Information
r55t uses collected information for the following purposes:
2.1 Account Management and Identity Verification
The information you provide is used to create, verify, and manage your account. This includes age verification, as our platform is only for those aged 21 and above.
2.2 Processing Financial Transactions
Payment information is used to process deposit and withdrawal requests through bKash, Nagad, Rocket, Upay, or bank transfer. This information is essential for ensuring the security of every transaction.
2.3 Fraud Prevention and Security
Information is used to ensure account security, detect and prevent fraudulent activity, and maintain the overall integrity of our platform.
2.4 Customer Support
Your information is used to resolve any issues you face and to provide effective support through 24/7 live chat and email.
2.5 Responsible Gaming
Information is used to analyze your gaming behavior, identify potentially risky patterns, and provide responsible gaming support.
2.6 Service Improvement
Analytical data is used to improve the platform experience, add new features, and resolve technical issues.
3. Sharing and Disclosure of Information
3 Sharing Information with Third Parties
r55t does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared on a limited basis in the situations described below:
3.1 Service Provider Partners
Necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification, technical infrastructure, and fraud detection services. These partners use information only for specified purposes and operate under strict confidentiality agreements.
3.2 Legal Obligations
Information may be disclosed as required to fulfill legal obligations, comply with court orders, or respond to requests from regulatory authorities.
3.3 Security Reasons
Information may be shared with relevant authorities when needed to detect, prevent, or investigate fraud, money laundering, or other unlawful activity.
4. Data Security Measures
4 Technical and Organizational Safeguards
r55t applies industry-standard technical and organizational measures to protect your information:
4.1 Encryption Technology
All your information is transmitted securely using SSL encryption technology. Stored sensitive data, especially financial information, is kept in an encrypted state.
4.2 Access Controls
Access to your information is restricted to authorized personnel only. Every access is strictly logged and monitored.
4.3 Secure Payment Environment
All financial transactions through bKash, Nagad, Rocket, Upay, and bank transfer are conducted in a secure environment. Payment information is sent directly to the relevant payment processor through a secure channel.
4.4 Password Protection
Your account password is stored in hashed form — no r55t employee can view or know your password. Therefore, none of our representatives will ever ask you for your password.
4.5 Security Audits
Our systems undergo regular security audits. Any vulnerabilities identified are addressed promptly.
5. Data Retention Period
5 How Long Data Is Retained
r55t retains your information to fulfill necessary purposes and to comply with legal obligations.
5.1 Active Accounts
Your information is retained and used to provide services for as long as your account remains active.
5.2 After Account Closure
Even after an account is closed or deleted, records of financial transactions, identity verification information, and other relevant data may be retained for a specified period in accordance with applicable law.
5.3 Analytical Data
Analytical data used for service improvement may be retained long-term in aggregated form without personal identification.
6. Your Rights and Controls
6 Your Data Rights
r55t believes you should have full control over your own information. Your rights are described below:
6.1 Right to Access Information
You have the right to know what information we hold about you. Contact our support team to make this request.
6.2 Right to Correct Information
If any information in your profile is incorrect or incomplete, you may request that it be corrected.
6.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
6.4 Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
6.5 Marketing Communications
If you do not wish to receive marketing communications from r55t, you may let our support team know at any time. However, important service-related notifications (transaction confirmations, security alerts) will continue to be sent.
7. Protection of Minors
7 Age Restrictions
r55t's services are intended only for individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of account creation, and additional identity verification procedures are followed in any suspicious case.
If we become aware that a person under the age of 21 is using our platform, we will immediately suspend that account and take appropriate steps to delete the associated information.
8. Policy Changes and Updates
8 Update Process
r55t reserves the right to revise or update this privacy policy as needed. For any significant changes:
- An updated version will be published on this page.
- You may be notified by email or through the platform, depending on the nature of the change.
- For significant changes, your renewed consent may be requested.
Continued use of the platform after any changes will be considered as your agreement to the new policy. You are therefore advised to visit this page regularly.
9. Data Transfer Information
9 International Data Transfers
For the purpose of operating our services, your information may in some cases be stored or processed outside of Bangladesh. Whenever such a transfer occurs, the same standard of privacy protection described in this policy is ensured.
When transferring information to a third country, we ensure that the country or organization maintains adequate data protection measures and that the necessary contractual safeguards are in place.
Have questions about privacy?
Our support team is always ready to answer any questions you may have.
Live Chat — Support available 24/7 in Bengali and English